Please Disconnect All Derive Devices to Continue
Hi,
This issue can be caused if any of the following situations exist:
- The currently loaded USB driver has become unstable or corrupt.
- Windows may be missing other important updates hardware or software issues.
- Your USB controllers may have become unstable or corrupt.
Please assist me with more information related to this issue.
- What is the make and model of your computer?
- Are all the devices connected through USB ports working fine on your computer?
- When exactly you get the sound when you say "keep getting the Device Disconnected and Reconnected jingle"?
Please follow the method mentioned below.
Method 1:
I would suggest you to run Hardware and Devices troubleshooter .
Note: Hardware and Device troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.
Please refer to the link below:
Follow the section " Run the Hardware and Devices Troubleshooter ".
http://windows.microsoft.com/en-US/windows-8/what-device-isnt-installed-properly
Method 2 : I would suggest you to un-install and reinstall USB controllers and check. This method resolves steps where the currently loaded USB driver has become unstable or corrupted. Follw the steps:
- Press Windows key + X.
- Select Device Manager.
- Expand Universal Serial Bus controllers. Right click a device and click Uninstall. Repeat for each device.
- Once complete, restart your computer. Your USB controllers will automatically install.
If it doesn't help, I would suggest you to go to the manufacturer website of your computer and install the latest chipset drivers and check.
For additional information: http://blogs.msdn.com/b/usbcoreblog/archive/2013/11/08/help-after-installing-windows-8-1-my-usb-device-doesn-t-charge-or-it-disconnects-and-reconnects-frequently.aspx
Important: The above mentioned article contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.
For more information about how to back up and restore the registry, follow the steps from the link: http://support.microsoft.com/kb/322756/en-us
Please reply us on the status of the issue to assist you further.
Thanks,
Yaqub Khan
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Hello every one
re-installing USB controllers will definetely help to solve the probelm, The enginer has provdided the correct steps. I too facing similar problem for the past 2 months. Now problem fixed!!!
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Hi,
Thank you for sharing the information. Glad to know that we were able to fix the issue. Please reply to us if you face any issues with Windows in future.
Thanks,
Yaqub Khan
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Hi I have the same problem but I use the razer sabertooth controller on the xbox 360. My problem is that when I'm playing, the controller just randomly disconnects and reconnects automatically. Does anyone know a fix to that? I also have a warranty but I want to know a solution in case the problem happens again. Thank you
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Source: https://answers.microsoft.com/en-us/windows/forum/all/keep-getting-the-device-disconnected-and/affcf166-dc18-4599-b20b-db81b609b7f6
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